What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Nordic letters not supported!

    Asked by Folkmann on June 28, 2012 at 06:07 AM

    Hi CS: I have a problem with Nordic letters, that are not supported. It is the æ,ø, ö and å, that shows up as strange chinese forms. See attached. How do my customers avoid this, please? Kind regards John Folkmann

    Screenshot
  • Profile Image
    JotForm Support

    Answered by jonathan on June 28, 2012 at 05:03 PM

    Hi Folkrmann,

    I checked this form and tested it. I could not get the same effect on the multiple selected checkboxes. I understand the checkboxes values are fixed and can only be selected so there should be no reason for the user to be able to change the values.

    As for the "Annan information", since it is a free text area... it is possible that a foreign letters are used like chinese keys. I think we cannot limit that.

    Pleae check more, and inform us if the issue consistently exists.

    Thanks.