I am unable to preview or share my form

  • rudesmic
    Asked on March 25, 2017 at 10:39 AM

    I cant preview or share my form.  Everytime I try to do this it says that the form is not found and form is disabled but it is not disabled.  What can I do about this?

    Jotform Thread 1102223 Screenshot
  • AIDAN
    Replied on March 25, 2017 at 12:35 PM

    Hi, thank you for contacting us.

    Upon inspection, I found that your account got autosuspended by our form review scripts, because your form "Donors Unite Charity Membership Form" is collecting credit card information, in violation of our terms of use.

    Please see our terms of use, especially sections "Phishing" and "Collecting Sensitive Information" here: https://www.jotform.com/help/8-Terms-of-Use

    You may consider using one of our payment integrations. We have a guide on that here: https://www.jotform.com/help/323-Mastering-Payment-Form-Integrations-with-JotForm

    I hope this helps. If you need further assistance please let us know. Thank you.