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    My Autoresponder Emails go to notification email instead of recipient email.

    Asked by abweh on March 25, 2017 at 02:20 PM

    I cloned my form into a new account. All is working fine except for the fact that the AUTORESPONDER EMAILS are sent to me (notification email) instead of the client (recipient).

    In fact I receive two emails; the notification email and the autoresponder email. 

    Page URL:

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    JotForm Support

    Answered by Kevin_G on March 25, 2017 at 11:00 PM

    Your email autoresponders are being handled with conditions so far, you've set a fixed email recipient address on them:

    I would suggest you to change the fixed email address and use the email field of your form instead, this guide will help you to get the email field's name of your form: https://www.jotform.com/help/146-How-to-find-field-IDs-and-names 

    Hope this helps. 

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    Answered by eganet2 on March 26, 2017 at 03:49 AM

    Got it! Thanks.