What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is there a way to go straight to PayPal when the "Submit" button is used on the Jotform?

    Asked by bgreenard on March 25, 2017 at 03:52 PM

    I have a car show registration currently in use but the entrant has to go to PayPal separately.  Is there a way to go straight to PayPal when the "Submit" button is used on the Jotform?

  • Profile Image

    Answered by SafaaAbdulhadi on March 25, 2017 at 05:49 PM

    You can create PayPal Forms, there are three different types that you can pick from depending on what fits you best. for more information, and how to set up a PayPal form, please refer to this guide:

    PayPal Forms

  • Profile Image

    Answered by bgreenard on March 26, 2017 at 07:20 AM

    I contacted support for a defined answer not a link.  

  • Profile Image
    JotForm Support

    Answered by Welvin on March 26, 2017 at 11:11 AM

    When the submit button is clicked, the form will be redirected to Paypal. There is a preload that says "Please wait while redirecting..." message. If this is what you mean, unfortunately, you cannot remove this message.

    There is also no option to open the PayPal payment page in a separate window when using Paypal Standard. You may consider Paypal Express:

    https://www.jotform.com/help/285-Configuring-PayPal-Express-Integration