Why were my forms disabled?

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    Asked on March 25, 2017 at 07:59 PM

    This is a HORRIBLE way to run a business.

  • Profile Image
    Answered on March 26, 2017 at 04:24 AM

    And now my account is AutoSuspended.


    Come on!!


    What's going on over there?


    Why in a million years would I upgrade with this sort of negligence happening!?


    Fix it, please. :/

  • Profile Image
    Answered on March 26, 2017 at 08:02 AM

    Hi, thank you for contacting us.

    Please note that your account got autosuspended by our review systems, because they suspected a violation of our terms of use.

    Please see our terms of use, especially sections "Phishing" and "Collecting Sensitive Information" here: https://www.jotform.com/help/8-Terms-of-Use

    I have manually examined your forms and concluded that your account is in compliance, so I have re-activated it.

    Apologies for any inconvenience.

  • Profile Image
    Answered on March 26, 2017 at 08:12 PM

    Yeah, phishing and/or collecting information isn't even remotely related to the forms I created. Jotform's "review system i.e. inspection bots need to be debugged.

    Anyway, thanks!