Why were my forms disabled?

  • NightOwl4
    Asked on March 25, 2017 at 7:59 PM

    This is a HORRIBLE way to run a business.

  • NightOwl4
    Replied on March 26, 2017 at 4:24 AM

    And now my account is AutoSuspended.

     

    Come on!!

     

    What's going on over there?

     

    Why in a million years would I upgrade with this sort of negligence happening!?

     

    Fix it, please. :/

  • AIDAN
    Replied on March 26, 2017 at 8:02 AM

    Hi, thank you for contacting us.

    Please note that your account got autosuspended by our review systems, because they suspected a violation of our terms of use.

    Please see our terms of use, especially sections "Phishing" and "Collecting Sensitive Information" here: https://www.jotform.com/help/8-Terms-of-Use

    I have manually examined your forms and concluded that your account is in compliance, so I have re-activated it.

    Apologies for any inconvenience.

  • NightOwl4
    Replied on March 26, 2017 at 8:12 PM

    Yeah, phishing and/or collecting information isn't even remotely related to the forms I created. Jotform's "review system i.e. inspection bots need to be debugged.

    Anyway, thanks!