I want to change my Paypal billing to CC

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    Asked on March 25, 2017 at 11:33 PM

    Can you make your interface easier for changing payment methods?!?!!?


    I seem to only be able to switch from Paypal to CC, or Paypal to new Paypal via the Renewal email that goes out annually.


    Can you help me out? I don't want to lose my account price!

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    Answered on March 26, 2017 at 07:59 AM

    I'm sorry, but there's currently no way to automatically change a payment method from Paypal to Credit/Debit card. You have to cancel the subscription through Paypal and re-upgrade using the card. 

    To cancel Paypal, check this guide for the steps: https://www.jotform.com/help/336-How-can-I-cancel-my-PayPal-subscription.

    To upgrade by card, you have to access the pricing/billing page and upgrade from there.