My account says it has been "AUTOSUSPENDED". Could you tell me why?

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    Bradley McMahan 
    Asked on March 25, 2017 at 11:52 PM

    Hello there, When I visit my forms, they say form not found. When I try to log into my account, it says AUTOSUSPENDED. Could someone elaborate on that for me?

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    Jeanette
    Answered on March 26, 2017 at 01:14 AM

    This is because you created a form that request login credentials and such practice violate our Terms. To reactivated, I had removed the field that request the password in the form.

     

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    NightOwl4
    Answered on March 26, 2017 at 04:28 AM

    Well, I did NOT create a form that requests login credentials and I was also AutoSuspended--so what's up!?

     

    And, for the record, login credentials are a useful tool for a lot of legitimate site design purposes. Most reputable form-building app creators include that option.

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    Welvin
    Answered on March 26, 2017 at 08:09 AM

    @NightOwl4: I have created a new thread for your problem. You will be answered there, link: https://www.jotform.com/answers/1102549