What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    If I upgrade my account today, will I be re-billed on the first of the month or will I be ok until the 28th?

    Asked by Free4good4 on June 28, 2012 at 02:32 PM

    I would like to upgrade my account to the $50 plan, but it would not make since for me to do so if I will have to make another $50 payment in 3 days. How do you handle this?

  • Profile Image
    JotForm Support

    Answered by Goldo on June 28, 2012 at 03:17 PM

    You will be billed on same date the next month. That is 30 days after you purchased the subscription.

    Take for example: If you upgrade today (June 28th) then the renewal would be on July 28th.

    Hope that clear things up.

  • Profile Image

    Answered by gori-mathew on June 28, 2012 at 03:18 PM

    But for automatic account reset of accumulated form submissions occurs on 1st of every month. I hope this information ois helpful to you.

  • Profile Image

    Answered by Free4good4 on June 28, 2012 at 03:31 PM

    Very helpful. Thanks!

  • Profile Image

    Answered by gori-mathew on June 28, 2012 at 03:36 PM

    Welcome and enjoy your service with us.