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    File upload error.

    Asked by nildamedya on March 27, 2017 at 09:15 AM


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    JotForm Support

    Answered by Kevin_G on March 27, 2017 at 11:44 AM

    I've tested your form and I was unable to replicate the issue you're mentioning, I can upload some files including the formats you mentioned: 

    I can see the submission was sent through without any problem too, I would suggest you to check the allowed file types: https://www.jotform.com/help/29-How-to-Change-the-Allowed-File-Types-Extensions-in-the-Upload-Field 

    And also check the max upload size of your form: https://www.jotform.com/help/33-Changing-the-File-Upload-Size-Limit 

    If the problem persists, please let us know if you're receiving an error when submitting the form or when trying to upload the files, provide us a screenshot of it too, that would be helpful.