- nildamedyaAsked on March 27, 2017 at 09:15 AM
TXT OR DOC FILE NOT UPLOAD MY FORMPage URL:
- JotForm SupportKevin_GAnswered on March 27, 2017 at 11:44 AM
I've tested your form and I was unable to replicate the issue you're mentioning, I can upload some files including the formats you mentioned:
I can see the submission was sent through without any problem too, I would suggest you to check the allowed file types: https://www.jotform.com/help/29-How-to-Change-the-Allowed-File-Types-Extensions-in-the-Upload-Field
And also check the max upload size of your form: https://www.jotform.com/help/33-Changing-the-File-Upload-Size-Limit
If the problem persists, please let us know if you're receiving an error when submitting the form or when trying to upload the files, provide us a screenshot of it too, that would be helpful.