What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Cannot edit submission if the form is disabled.

    Asked by rodrigonogueira4 on March 27, 2017 at 09:53 AM

    I need to change the address information in one of the submissions but cannot do it because the form is disabled to prevent further submissions. 

    I could enable the form temporally, but I'm afraid that I will receive new submissions in that time span.

    Page URL:
    https://www.jotform.com/build/61886552164160

    Screenshot
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    JotForm Support

    Answered by Welvin on March 27, 2017 at 12:50 PM

    Hide the fields in the form view and enable the form. That should do it. Hidden fields are automatically shown when editing in the form submissions page.

    To hide in version 4: Click the first field. Press Shift key and click the last field to select all. Then click Hide to the top part:

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    Answered by rodrigonogueira4 on March 27, 2017 at 12:59 PM

    Thanks, it worked!