What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Can I get email notifications on form submissions?

    Asked by andrewmicklefield on March 27, 2017 at 10:24 AM



    After the user submits the form a big checkmark appears to alert the user their form has been submitted.


    1. As the designer of the form, can I get a notification in the inbox I have associated with my jotform account that  alerts me that a user has filled in the form?



    2. Furthermore, as designer of the form, can I adjust a setting somewhere so as to send an email to the user who fills in the form so as to have an email sent to them saying 'we got your form submission, thanks for sharing with us'.


    Thanks for answering this as you are able.


    Kind regards,


    Gerald Dahl

  • Profile Image
    JotForm Support

    Answered by AIDAN on March 27, 2017 at 01:12 PM

    Hi Gerald, thank you for contacting us.

    Yes, you can be notified by email whenever a form submission occurs, by setting up an email notification. We have a guide on that here: https://www.jotform.com/help/25-Setting-Up-Email-Notifications

    I will be addressing your second question in this thread: https://www.jotform.com/answers/1103377

    If you need further assistance please let us know. We will be happy to help. Thank you.