What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Account Autosuspended

    Asked by pagewalker on March 27, 2017 at 11:02 AM

    When I try to log in to my account, I get a message saying that my account has been autosuspended. As a result, the forms on my website have also been disabled.

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    JotForm Support

    Answered by John_Benson on March 27, 2017 at 01:12 PM

    I checked your account and it is now activated. I did a test submission to your form and it was working properly now. Please read our terms of use to avoid getting suspended again. 

    Hope that helps. Contact us again if you have questions. Thank you.