- cbeauregardAsked on March 27, 2017 at 11:48 AM
my clients are submitting forms on website via weebly that is linked to jotform forms but i am not receiving any forms anymore...need helpPage URL:
- JotForm SupportdavidAnswered on March 27, 2017 at 01:43 PM
I checked your forms and they seem to be working at this time. Your most recent submission was received on March 27th, 2017. That submission successfully triggered an email to your account email address.
If you wouldn't mind letting us know which for is no longer accepting submissions, we can send a test submission to make sure it goes through. As far as I can tell though, you forms are working at this time.
- cbeauregardAnswered on March 27, 2017 at 03:45 PMYes the last two submissions came through but the way I found them was to go on to Jott forms when normally they go straight through to my email and that is what's not happening and I'm just wondering what I can do to remedy that
Sent from my iPhone
- JotForm SupportdavidAnswered on March 27, 2017 at 05:52 PM
As far as I can tell, the emails are being sent to your Gmail address. Check your spam/junkmail folder to ensure they are not being filtered there.