What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My Forum Posts Don't Show On Jotform Forum

    Asked by jborsukow on March 27, 2017 at 11:52 AM

    I noticed when I post a question to the forum and NOT make it private, the question still does not show up inthe forum, why is that? how do I fix that?

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    JotForm Support

    Answered by John_Benson on March 27, 2017 at 01:50 PM

    Hi jborsukow,

    I was not able to replicate the issue. I did a test post and I can see my post but it is not on the top of the list. We have a support queue and we reply to the users issues, questions, or inquiries in a timely manner. We process the request in the order they came, from oldest to newest.

    Hope that helps.