How do I make a question "required" i've tried using what is available in settings...but it isn't working

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    mlehrlich
    Asked on March 27, 2017 at 12:59 PM

    Is there someone I can speak with to walk me through the process?

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    John_Benson
    Answered on March 27, 2017 at 03:39 PM

    I cloned the form (http://www.jotform.us/form/70854550124149) and I was able to replicate the issue. When I fill up the Name field the required field below is being disabled. This is triggering the require conditions. Try disabling the conditions to fix the issue. Here's how:

    Open your form and go to the Settings section page. Select the Conditions tab, click the properties button and disable the condition.

    Hope that helps. If the issue persists, please provide the form ID so we can investigate it further.

     

    Related guides:
    https://www.jotform.com/blog/254-Should-You-Use-Required-Fields-on-Your-Form