What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I make a question "required" i've tried using what is available in settings...but it isn't working

    Asked by mlehrlich on March 27, 2017 at 12:59 PM

    Is there someone I can speak with to walk me through the process?

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    JotForm Support

    Answered by John_Benson on March 27, 2017 at 03:39 PM

    I cloned the form (http://www.jotform.us/form/70854550124149) and I was able to replicate the issue. When I fill up the Name field the required field below is being disabled. This is triggering the require conditions. Try disabling the conditions to fix the issue. Here's how:

    Open your form and go to the Settings section page. Select the Conditions tab, click the properties button and disable the condition.

    Hope that helps. If the issue persists, please provide the form ID so we can investigate it further.

     

    Related guides:
    https://www.jotform.com/blog/254-Should-You-Use-Required-Fields-on-Your-Form