What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I just created a form that won't enable

    Asked by voxteacher on March 27, 2017 at 03:29 PM

    I just created a form that won't enable. It gives me the following error message:

     

    Form over quota
    This form has exceeded its allocated quota.
     
    Can you tell me what I need to do to enable this form please? I really only will have maybe 2 submissions. 
     
    Thanks for your help! 

    Kait
    Page URL:
    https://www.jotform.com/build/70855045933157

    Screenshot
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    JotForm Support

    Answered by Kiran on March 27, 2017 at 07:15 PM

    I have checked your account and see that the account is overlimit since you have received more than 10 payments for the month. Please be noted that the Free subscription accounts are limited to receive only 10 payments in a month. If you want to receive more payments, it is required to upgrade your account to a paid subscription. You may also wait for the submission counter to reset on the first day of the following month so that the forms will be enabled automatically.

    Thanks!