I just created a form that won't enable

  • voxteacher
    Asked on March 27, 2017 at 3:29 PM

    I just created a form that won't enable. It gives me the following error message:

     

    Form over quota
    This form has exceeded its allocated quota.
     
    Can you tell me what I need to do to enable this form please? I really only will have maybe 2 submissions. 
     
    Thanks for your help! 

    Kait
    Jotform Thread 1103553 Screenshot
  • Kiran Support Team Lead
    Replied on March 27, 2017 at 7:15 PM

    I have checked your account and see that the account is overlimit since you have received more than 10 payments for the month. Please be noted that the Free subscription accounts are limited to receive only 10 payments in a month. If you want to receive more payments, it is required to upgrade your account to a paid subscription. You may also wait for the submission counter to reset on the first day of the following month so that the forms will be enabled automatically.

    Thanks!