What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Dear Sir/Madam, After clicking on submission it shows that my forms are

    Asked by titouf on June 28, 2012 at 09:20 PM

    Dear Sir/Madam,

    After clicking on submission it shows that my forms are disabled. I don't understand why, I have enabled it in the settings?

    I'm doing a website which I will want to present very soon. I will also recommend jotform as it is a fantastic tool. Could you please advise what should I do?

    Kinds Regards,


    This is a re-post of a comment on

  • Profile Image

    Answered by jeanettebmz on June 28, 2012 at 09:25 PM

    We apologize for the inconvenience,  your account along with your form was suspended automatically by our Phishing detector system, due to a suspected phishing activity.

    That means your form  contains a password field and this goes against our Terms of Use Policy

    I think the best way to avoid this issue in the future, would be to create the password form and then download the full source code and embedd it into your website, this way, your form would be hosted in your server , and it would not be suspended again .

    We have to use this kind of system in order to protect our servers of being banned by the Internet Authorities. So this is a compliance with international Policies.


    If you need further assistance , let us know

    Best regards