What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    why is my form disabled

    Asked by drthetford on March 27, 2017 at 03:51 PM

    My form was suddenly disabled, why and how do I fix it

    Page URL:

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    JotForm Support

    Answered by ktyaguirre on March 27, 2017 at 06:11 PM

    Thank you for bringing that issue to our attention.

    Your form was suspended because it had in it's title "credit/debit card" and those are suspicious words for our automatic phishing detector system.

    Could it be possible for you to change the wording of your title?

    Your form has been activated and cleared!

    You can continue developing your form at your earliest convenience.


    Thank you.