I am not receiving submissions to my email

  • otisguy
    Asked on March 28, 2017 at 1:19 AM

    I have just started to not receive my submissions as someone registers. It is under my jotform submissions if I log in. I have also tried to send multiple tests to check my autoresponder and not received anything

    Page URL: http://www.otisguymountainbikecamp.com/
  • Chriistian Jotform Support
    Replied on March 28, 2017 at 3:17 AM

    Hi,

    I checked the email logs of the email (otis@otisguymountainbikecamp.com) and I can see that the emails are being sent successfully to this email. You can also check your email history if the emails are being sent successfully or not. Here's a guide on How to View All Your Form Email History

    I am not receiving submissions to my email Image 1 Screenshot 20

     

    If you still can't receive the email, perhaps it landed in your Spam/Junk Inbox. If that happens, please mark them as not Spam.

    Let us know if you need further assistance.
    Regards.