What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    JotForm Developer

    Form Builder 4.0: The user could not connect to Stripe on Safari, OS X

    Asked by Helen on March 28, 2017 at 07:00 AM

    The user tried to connect her/his Stripe account on v4 Builder but she/he could not. After that, the user switched to v3 and she/he could connect Stripe account for the first try. 

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    JotForm Support

    Answered by NeilVicente on April 16, 2017 at 08:36 AM

    This is now fixed.

    Let me know if you still encounter issues. 

    Thanks!