Form Builder 4.0: User can not edit the texts in his form

  • Profile Image
    candy
    Asked on March 28, 2017 at 07:09 AM

    Our user named "bubver" has reported us that s/he is not able to edit the text fields in the form.

    Form ID: 60855524266157

     

  • Profile Image
    Filasol
    Answered on March 28, 2017 at 07:26 AM

    Hi,

    my experience is same, I switched back JotForm to v3
     :-(
  • Profile Image
    Rose
    Answered on March 28, 2017 at 07:36 AM

    I checked FullStory session and consulted with developers. It seems that the user dragged the field first. If you drag a field, the edit properties is not visible. This should be user mistake. Could you please inform and ask user if this issue still persists or not. 

     

  • Profile Image
    candy
    Answered on March 28, 2017 at 07:51 AM

    Dear @Filasol,

    I have split the thread in order to assist better by our support team as you can find it at the following link: https://www.jotform.com/answers/1104177

    We are going to answer your question at that link.

    Thank you.