What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I did not received the Notification e-mails

    Asked by brernick3 on March 28, 2017 at 08:30 AM
  • Profile Image
    JotForm Developer

    Answered by Helen on March 28, 2017 at 10:50 AM

    Hello,

    Thank you for contacting us.

    I've checked your form and found two recipient address: mortgu@comcast.net and johnhwhipple@me.com 

    I have checked our logs and could see your recipient address was in our Bounce List. However, they are not in our Bounce List now.

     Also, I have sent a test submission to your form in order to check e-mails( Please ignore it). Then, I can see that my submission sent successfully to your recipient e-mails. As you can see below screenshot:

    If you have any other questions or issue, please do not hesitate to contact us.