What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to prevent accounting of visits while I'm building and designing my form?

    Asked by sto_metallik on March 28, 2017 at 08:37 AM

    How can I prevent accounting of visits while I'm building and designing my form. It's important because I'm using a free subscription plan limited by 1000 visits per month. Every time I make changes to my form and check what I've done, I have +1 visit. ((

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    JotForm Support

    Answered by candy on March 28, 2017 at 10:52 AM

    Hello,

    The Preview will not be counted against your form views. It will also not count it if the form is viewed by yourself while you are logged in - even if the form is embedded on your website. For further detailed information please find this guide.

    I have also checked your account and I've seen that you had 635 form views. I have viewed your form and it was still 635.

    Thanks.

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    Answered by sto_metallik on March 28, 2017 at 05:07 PM

    You're wrong! I'm sure that at least 80% of 659 visits are mine! I don't mean form checking through my jotForm account. I always check it by visiting my website and get +1 to counting ((

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    JotForm Support

    Answered by Mike on March 28, 2017 at 09:28 PM

    According to one of our developers the form views on embedded forms are always counted. To test the form you can use a Preview option within our form builder.

    Your form views will be reset to 0 on April 1st, 2017.