How can we cancel our subscription?

  • sgtbrown
    Asked on March 28, 2017 at 10:32 AM

    how do I take my credit card off file, I do not want to be charged for this service any longer?

  • David JotForm Support
    Replied on March 28, 2017 at 1:29 PM

    All that needs to be done to cancel the subscription is to set your account back to a Free account.  Here is how to do so:

    https://www.jotform.com/help/341-How-to-Downgrade-Subscription-Back-to-Free-Account

    That will cancel automatic renewal of your subscription.