What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Iframe and Mobile

    Asked by 1njretoucher on March 28, 2017 at 12:17 PM

    Hi, I've been having problems getting Business Catalyst to redirect to my mobile layout, and someone suggested (on an adobe help forum) that iframes could be the problem, that they 'prevent the site from recognizing it's on a mobile device'. Can anyone confirm this? 


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    JotForm Support

    Answered by Kevin_G on March 28, 2017 at 03:22 PM

    Are you redirecting from the JotForm embedded form after the submission? 

    May we get the link to your webpage? 

    If it's about redirect after the JotForm submission then you may follow the steps described on this guide: https://www.jotform.com/help/38-Redirecting-Users-to-a-Different-Page 

    However, please provide us more details about your question, we will be glad to help you.