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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why my forms are not mobile responsive?

    Asked by artsmart on March 28, 2017 at 02:07 PM

    I used Wix to create my website and it works well on a computer, but my registration forms are not mobile friendly. My clients fill out form on their phones, but cannot get the submit button to send information. Is there anything I can do to make the registration pages work better?


    My website is www.goartsmart.com

    Registration pages:





    Thank you for your help,


    Page URL:

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    JotForm Support

    Answered by Kevin_G on March 28, 2017 at 05:15 PM

    I've checked your forms and noticed some fields not displaying properly, I would suggest you to add the mobile responsive widget to resolve the issue. 

    Here's the link: https://widgets.jotform.com/widget/mobile_responsive 

    This guide will help you to add it: https://www.jotform.com/help/252-How-to-Add-a-Widget-to-your-Form 

    If this still persists, pelase let us know.