What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Will my account be re-enabled? Can I see where all of my forms are being viewed?

    Asked by Daniel  on March 28, 2017 at 02:15 PM

    I have had a JotForm account for a long time now.  I have run out of form views for the remainder of the month on my current account.  I have been encouraged to upgrade my account, but I do not think that is a financially viable option for me right now.

    Will my account be re-enabled at the start of the new month when my form views are renewed?  I would like to continue using JotForm even if it is not working for the next few days.

    Is there a way that I can see which of my forms are being viewed at what frequency?  I might need to move some of them to a different form provider in order to maintain this service.

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    JotForm Support

    Answered by EltonCris on March 28, 2017 at 05:23 PM

    Hello,

    1. Yes, that's correct. Your account will remain active but your forms will be reinstated once your account limit reset next month. Example, next reset will be on April 01, 2017.

    2. You can check them in your Form Analytics https://www.jotform.com/form-analytics/

    If you have any further questions, let us know.