Will my account be re-enabled? Can I see where all of my forms are being viewed?

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    Daniel 
    Asked on March 28, 2017 at 02:15 PM

    I have had a JotForm account for a long time now.  I have run out of form views for the remainder of the month on my current account.  I have been encouraged to upgrade my account, but I do not think that is a financially viable option for me right now.

    Will my account be re-enabled at the start of the new month when my form views are renewed?  I would like to continue using JotForm even if it is not working for the next few days.

    Is there a way that I can see which of my forms are being viewed at what frequency?  I might need to move some of them to a different form provider in order to maintain this service.

  • Profile Image
    EltonCris
    Answered on March 28, 2017 at 05:23 PM

    Hello,

    1. Yes, that's correct. Your account will remain active but your forms will be reinstated once your account limit reset next month. Example, next reset will be on April 01, 2017.

    2. You can check them in your Form Analytics https://www.jotform.com/form-analytics/

    If you have any further questions, let us know.