Applied theme doesn't look the same when preview published form

  • RHemery
    Asked on March 28, 2017 at 3:19 PM

    https://form.jotform.com/70865459041965

    What am I doing wrong?

    I've applied a theme but when previewed it doesn't take on the different font, or the white text in the header or the dark blue background?

    Thanks

    Rich

    Page URL: https://form.jotform.com/70865459041965
  • Mike
    Replied on March 28, 2017 at 6:45 PM

    Thank you for contacting us.

    We have escalated a bug report ticket to our developers to proceed with further troubleshooting.

    This thread will be updated once we have any news.

  • RHemery
    Replied on March 29, 2017 at 5:05 AM

    Thanks

  • Rose
    Replied on March 30, 2017 at 3:40 AM

    I was informed that this issue is happening on only builder V3. However, If you switch to V4.0, you can see that there is no differences among, builder, preview and advance designer. 

    That's why, We kindly ask you to switch version 4 to get rid of this problem. If you encounter any other issue, please let us know. We would be pleased to help you. 

    You need to click Switch to JotForm V4 label on the left top. 

    Applied theme doesnt look the same when preview published form Image 1 Screenshot 30

     

    Here is the view of your form on V 4.0

    Applied theme doesnt look the same when preview published form Image 2 Screenshot 41

    Hope, these would help you.