What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I tweeted about JotForm but I did not receive additional submissions

    Asked by najla on March 28, 2017 at 03:38 PM

    I tweeted about Jotform, but did not receive additional subscriptions. Can you please update it?

    Thanks!

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    JotForm Support

    Answered by AIDAN on March 28, 2017 at 07:56 PM

    Hi, thank you for contacting us.

    I have checked our systems for your account username and I did not find any entry for a tweet.

    Please make sure to start the process properly by clicking on the "Tweet about us" section of the Get More page, and following the steps from there, which would allow our systems to pick it up:

    I hope this helps. If you need further assistance please let us know. Thank you.

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    Answered by najla on March 30, 2017 at 11:06 AM

    Thanks Aidan. This is exactly what i did (please see the screenshot attached). I have also liked and commented on Youtube, but no added subscriptions. And now, when I try again, I got an error message, saying the the form does not allow multiple entries. I need to increase the submissions today, can you please help me?

     

    Thanks!

     

    screenshot: https://drive.google.com/open?id=0B2e7MBqyfxJsN3JhSGV1cFVoa1U

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    JotForm Support

    Answered by Jan on March 30, 2017 at 12:37 PM

    My colleague Welvin already increased your monthly submissions based on this thread: https://www.jotform.com/answers/1106630.

    Please use that thread if you have any follow up. Thank you.