What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why can't I enter HTML tags on the Header Field?

    Asked by chrisjaeger on March 28, 2017 at 03:38 PM

    I thought I could edit the header element HTML in the past?

    Did this feature get removed.

    I need to customize the header text and put Complimentary Estimate on it's own line


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    JotForm Support

    Answered by Jim_R on March 28, 2017 at 06:42 PM

    It looks like you have now replaced the Header Field with a Text Field.

    You're correct - Previously, we allowed HTML tags to be used on the header, along with other form fields, but due to security reasons (both for users and us), our Developers decided to disallow insertion of HTML tags altogether, except within the actual Text Field.

    Seeing that you've managed to achieve your goal of customizing your form header, in case you need more help, don't hesitate to let us know.