Sub-account user setup but still not receiving the forms

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    Asked on March 28, 2017 at 05:02 PM
    What if the sub user sets up the account and are still not receiving the jotforms?
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    Answered on March 28, 2017 at 05:04 PM

    Hi again,

    Could you please provide us with the sub-account user that has issues with the forms, so we can inspect and assist you further?

    Thank you in advance. We are awaiting your reply.

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    Answered on March 28, 2017 at 06:45 PM
    Best regards,
    Cathy Harvey
    Cana Events Inc. “Bringing People Together”
    Phone (780) 485-5955 Fax (780) 485-5986
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    Answered on March 29, 2017 at 01:37 AM

    I noticed the shared forms are already there.

    You might be looking it under Shared with you section.

    Hope this helps.