iframe doesnt display in Safari

  • emilykuntz
    Asked on March 28, 2017 at 5:04 PM

    Hi,

     

    We have been using jotform for years without too many problems.  Suddenly your iframes are not visible in Safari (although they are visible in Chrome.)

     

    Here are some examples on our site: 

    https://shop.paperchasepress.com/pages/hire-a-designer

    https://shop.paperchasepress.com/pages/custom-quote

     

    Please help.

     

    Thanks!

    Emily

  • Ian
    Replied on March 28, 2017 at 9:28 PM

    The iframe is not loading under safari giving error : 

    [blocked] The page at about:blank was not allowed to display insecure content from http://form.jotformpro.com/form/50908516228962.

    To fix the issue please edit the iframe code and replace the src="//www.jotformpro.com/form/50687173251961" with src="https://www.jotformpro.com/form/50687173251961"

    Let us know if the issue continues

  • emilykuntz
    Replied on March 29, 2017 at 4:22 PM

    Thanks Ian!

    This worked.  FYI - our site is hosted on Shopify and they recently made changes that necessitate this, so other people who use Shopify may have to do the same thing.

    Emily