iframe doesnt display in Safari

  • Profile Image
    emilykuntz
    Asked on March 28, 2017 at 05:04 PM

    Hi,

     

    We have been using jotform for years without too many problems.  Suddenly your iframes are not visible in Safari (although they are visible in Chrome.)

     

    Here are some examples on our site: 

    https://shop.paperchasepress.com/pages/hire-a-designer

    https://shop.paperchasepress.com/pages/custom-quote

     

    Please help.

     

    Thanks!

    Emily

  • Profile Image
    Ian
    Answered on March 28, 2017 at 09:28 PM

    The iframe is not loading under safari giving error : 

    [blocked] The page at about:blank was not allowed to display insecure content from http://form.jotformpro.com/form/50908516228962.

    To fix the issue please edit the iframe code and replace the src="//www.jotformpro.com/form/50687173251961" with src="https://www.jotformpro.com/form/50687173251961"

    Let us know if the issue continues

  • Profile Image
    emilykuntz
    Answered on March 29, 2017 at 04:22 PM

    Thanks Ian!

    This worked.  FYI - our site is hosted on Shopify and they recently made changes that necessitate this, so other people who use Shopify may have to do the same thing.

    Emily