What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    iframe doesnt display in Safari

    Asked by emilykuntz on March 28, 2017 at 05:04 PM

    Hi,

     

    We have been using jotform for years without too many problems.  Suddenly your iframes are not visible in Safari (although they are visible in Chrome.)

     

    Here are some examples on our site: 

    https://shop.paperchasepress.com/pages/hire-a-designer

    https://shop.paperchasepress.com/pages/custom-quote

     

    Please help.

     

    Thanks!

    Emily

    Page URL:
    https://shop.paperchasepress.com/pages/custom-quote

  • Profile Image

    Answered by Ian on March 28, 2017 at 09:28 PM

    The iframe is not loading under safari giving error : 

    [blocked] The page at about:blank was not allowed to display insecure content from http://form.jotformpro.com/form/50908516228962.

    To fix the issue please edit the iframe code and replace the src="//www.jotformpro.com/form/50687173251961" with src="https://www.jotformpro.com/form/50687173251961"

    Let us know if the issue continues

  • Profile Image

    Answered by emilykuntz on March 29, 2017 at 04:22 PM

    Thanks Ian!

    This worked.  FYI - our site is hosted on Shopify and they recently made changes that necessitate this, so other people who use Shopify may have to do the same thing.

    Emily