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    How can I remove the username from my current links?

    Asked by CBSL on March 29, 2017 at 02:43 AM

    I would like to change my user name. I do not want the current one (laura32) used on my links. Is this possible?

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    JotForm Support

    Answered by amy on March 29, 2017 at 04:31 AM


    I have already changed your username from "CBSL" to "CBSLtrans". However, when I check your account, I find that your account is a sub-account. Because of this reason, the current link "laura32" cannot be changed as long as the owner of the account "laura32" doesn't contact us in order to change his/her username. So in this case, the username "laura32" should be changed.

    If you need any further assistance, please don't hesitate to ask.

    Thank you!

    Kindest Regards.