Autoresponder: Ability to attach multiple files or a zip file

FauziNM
Asked on March 29, 2017 at 04:45 AM

Can I attach multiple files? Zipped file not supported. I'm prefer 2-3 pdf files to attached in to the autoresponder email. Regards.

This is a re-post of a comment on How to Attach a File to Autoresponder Emails
Chriistian

Jotform Support

Answered on March 29, 2017 at 06:07 AM

Unfortunately, uploading multiple attachments for autoresponder email is not currently available. Also, uploading a zip file is not yet supported. Let me forward this request to our development team so they can see if they can implement the feature. However, we cannot give you an estimated time frame for the feature. We will just inform you on this thread once the feature is available.

Do let us know if you need further assistance.
Regards.
FauziNM
Answered on March 29, 2017 at 09:24 AM

Thanks for the reply. Hope to hear some good news from you soon.
InkSlingerTattoo
Answered on April 15, 2017 at 06:23 PM

I'm also interested in this feature. I have multiple files I want to use with autoresponder in zip. Please support this feature.
liyam
Answered on April 16, 2017 at 04:15 AM

Hello InkSlingerTattoo,

I have moved your question on to a new thread in order to have your request escalated as an upvote for this feature. We'll escalate a ticket on this other thread in a short while.

Thanks and warm regards.
InkSlingerTattoo
Answered on May 12, 2017 at 08:25 PM

Hello,

I wanted to offer a workaround to other users concerning this issue. I was able to send multiple files by just creating a second autoresponder with the necessary files. The files I was trying to send are now sent in a second email to the recipient. Obviously, more files would need separate instances of the responder tool. So, you would not want to bombard a client with too many emails. But, for my situation this work around is sufficient.
Nik_C
Answered on May 13, 2017 at 04:53 AM

@InkSlingerTattoo,

Thank you for sharing your workaround for this problem, we appreciate that and I'm sure that some of our users will find it helpful.

Thank you!