How to send an email to a different branch of charity based on what the user selects on the form

  • Profile Image
    GFS
    Asked on March 29, 2017 at 06:03 AM

    Hi, I work for a charity that has over 30 different 'branches'.

    All enquiries go through the same form, but submitters choose their branch from a drop down. Is it possible to customise the report so that only those who, for example, have chosen "London Branch" are visible in a spreadsheet - or even have a select response correspond to an individual email?

    It's very tedious having to open the whole report and copy and paste select responses into a separate spreadsheet and then email that spreadsheet on to the branch leader every time there is a new enquiry.

    Thanks,

    Kat



    This is a re-post of a comment on How to Create Form Reports in JotForm

  • Profile Image
    Boris
    Answered on March 29, 2017 at 09:33 AM

    You can send notification emails based on a selection your users makes on your form. Please see the following guide for more details:

    https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer

    Please try it out, and let us know if this will work to your satisfaction. Thank you.