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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Unable to fill form fields

    Asked by ahborough291 on March 29, 2017 at 08:57 AM

    I have a form linked to our website. If the user goes to the form via Internet Explorer, when they type into the form, the typing can not been seen as they type.  If the go in thorgh Fire Fox. It won't accept any typing at all.

    The address of the form is:


    What can we do to correct this?

    Dwayne M. Harris


    Page URL:

  • Profile Image

    Answered by Safaa on March 29, 2017 at 10:45 AM


    Thank you for contacting JotForm Support.

    I have clone the form and was able to reproduce the issue with google chrome as well, I was able to fix this issue by injecting the following custom CSS code:


    .form-textbox, .form-textarea


    color: black !important;



    Please add that to your form and it should fix the problem. 

    If you want to know how to inject custom CSS code to your form, please follow this guide:

    How to Inject Custom CSS Codes

    I have cloned your form and made the edit, If you would like to clone a working version of your form, please use this link:



    Don't hesitate to contact us if you have any further issues.