Unable to fill form fields

  • Profile Image
    ahborough291
    Asked on March 29, 2017 at 08:57 AM

    I have a form linked to our website. If the user goes to the form via Internet Explorer, when they type into the form, the typing can not been seen as they type.  If the go in thorgh Fire Fox. It won't accept any typing at all.

    The address of the form is:

    https://form.jotform.us/63185222880153

    What can we do to correct this?

    Dwayne M. Harris

    dharris@ahnj.com

  • Profile Image
    Safaa
    Answered on March 29, 2017 at 10:45 AM

    Hi, 

    Thank you for contacting JotForm Support.

    I have clone the form and was able to reproduce the issue with google chrome as well, I was able to fix this issue by injecting the following custom CSS code:

     

    .form-textbox, .form-textarea

    {

    color: black !important;

    }

     

    Please add that to your form and it should fix the problem. 

    If you want to know how to inject custom CSS code to your form, please follow this guide:

    How to Inject Custom CSS Codes

    I have cloned your form and made the edit, If you would like to clone a working version of your form, please use this link:

    https://form.jotformpro.com/70873996342974

     

    Don't hesitate to contact us if you have any further issues.