What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Import to Google Sheet is Down

    Asked by enxhi on March 29, 2017 at 10:56 AM



    We have a jotform where submissions are supposed to export to a google doc.  The google doc has not been pulling new submissions since yesterday around 2:00 pm.


    Thank you,


    Colleen (colleen.daly@compass.com)

    Page URL:

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    JotForm Support

    Answered by BJoanna on March 29, 2017 at 01:09 PM

    Please provide us ID of the form that is not sending submissions to Google Spreadsheet and we will try to manually push missing submissions.

    As alternative you can re-integrate your form with Google Spreadsheet. Remove current integration and integrate your form again. 

    How to Integrate Form with Google Spreadsheet