- 90secondvideos0Asked on March 29, 2017 at 11:23 AM
I had a client fill out a very long questionnaire ,and it crashed when he clicked submit.
I remember before i could see ones that had failed to submit, and i could just download the draft that didnt finish
Is this still an option? How do i do it?
- JotForm SupportKiranAnswered on March 29, 2017 at 01:40 PM
Are you referring to the Continue Forms later feature on the form? This feature enables to store the form filled information in the browser storage so that if the form is opened again, the fields will be filled automatically. However, this feature works only when the form is opened using the same browser on the same PC. If you want to enable the user to be able to view the filled form on different PCs or browsers, you may consider using the session parameter method as provided in the guide below:
I have cloned your JotForm and see that the option Continue Forms later is disabled and so the information cannot be retrieved. It is required to fill the form again.
Hope this information helps!