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    Adding a text field with a pre written message that can be editable by the user.

    Asked by nsbarstuff on March 29, 2017 at 12:53 PM

    Cant add spacing to the message for the user to edit if they want. The user can edit it but I cant get the formatting to look right.

    Page URL:
    http://www.beachparkinspections.com/

    Screenshot
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    JotForm Support

    Answered by Kiran on March 29, 2017 at 04:06 PM

    It seems that the field is not reading the HTML tags and so it is displaying as a continued text. It looks like the Rich text editor used is trimming the HTML tags. Let me run few tests to see if I can find any workaround or any other widget to achieve your requirement. I'll get back to you once I have any information in this regard.

    Thank you for your patience. 

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    JotForm Support

    Answered by Kiran on April 02, 2017 at 01:28 PM

    Thank you for being patient. I have checked it further and unfortunately, it is only possible to display the formatted text using a text field. The HTML tags cannot be used in the Rich text editor that is being used with Long text entry field. Since you want to enable the user to edit the default text, unfortunately, there is no workaround at this moment. 

    Please get back to us if you need any further assistance. We will be happy to help. 

    Thanks!