What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    All States and Cities: List of cities is not complete

    Asked by tdsw on March 29, 2017 at 02:32 PM

    I need an all state city dropdown menu for my form from what I was able to review online there have been no updates, help...

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    JotForm Support

    Answered by Kevin_G on March 29, 2017 at 04:08 PM

    I've checked the widget and I can see it shows all the US states, could you please provide us the details about the missing states or cities you're seeing on your end? 

    We will be glad to help you. 


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    Answered by tdsw on March 29, 2017 at 04:45 PM
    Thank you for your response Chicago by itself was not there only Chicago
    Heights nor was Hyde Park or Bronzeville.
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    JotForm Support

    Answered by Mike on March 29, 2017 at 06:24 PM

    We have forwarded a ticket to our developers regarding this issue.

    Unfortunately, we cannot provide any ETA for when the widget will be fixed, but we will let you know once we have any updates.

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    Answered by alp_deniz on April 16, 2017 at 06:57 PM


    Thank you very much for letting us know.

    Chicago, Joliet and Springfield have been added to the database. Please let us know if you know about any other missing cities/states.