I can't find where I change if duplicate entries are allowed

  • Balticon51
    Asked on March 29, 2017 at 2:36 PM

    On the old system, there was a setting that allowed multiple entries from the same person. I can't find that setting. 

    Meanwhile, I have someone trying to fill out the form, and it says duplicates are not allowed. I haven't gotten a first, so it shouldn't be a duplicate. 

  • Jan
    Replied on March 29, 2017 at 4:30 PM

    I cloned your form and I saw that there is a Unique Question configured. Here's a guide on how to change it:

    1. In Form Builder V4, click the "Settings" button. Go to "Form Settings" section and then click the "Show More Options" button.

    I cant find where I change if duplicate entries are allowed Image 1 Screenshot 30

    2. Scroll down and you'll see the "Unique Question" option. As you can see, it is currently set to "Maryland Retail Sales Tax #".

    I cant find where I change if duplicate entries are allowed Image 2 Screenshot 41

    Please check this related guide: How-to-set-Form-Limits-Based-on-a-Unique-Question.

    Hope that helps. Thank you.