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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Cost of a storage of 16000 contacts

    Asked by Montec on March 29, 2017 at 02:57 PM

    I'm doing a special promo for my client International Trucks, it works this way: the customer receive a ticket with a code and number, then he goes to de Jotform Form , write his data and an answer of a question.. at the end there will be a draw with an special prize among all the customers of the DataBase.

    I have 16,000 tickets , how much will you charge for the storage of the database generated?

    actually I have a $5 subscription

    Attached sample of the ticket with the code and the number

  • Profile Image
    JotForm Support

    Answered by John_Benson on March 29, 2017 at 04:35 PM

    Are you referring to 16,000 submissions per month? If yes, then the plan that can accommodate that is the Gold plan. Under the Gold plan, your submission limit per month is 100,000. 

    I checked your account and I can see that you're already subscribed to the Storage plan. You have an unlimited total submission storage but same monthly limit as a Free user.

    Monthly Limit of Free account under the *Storage plan:

    1,000 form views
    100 submissions
    100 MB upload space
    10 payment submissions
    Unlimited total submissions storage*

    Please take note that monthly submission is different from the total submission storage.  The total submission storage is the total number of all submissions stored in your account. Please check this guide for more details: Understanding-Your-Account-Usage-Limits.

    Hope that helps. If you have questions, please contact us again.

  • Profile Image

    Answered by Montec on March 29, 2017 at 08:10 PM

    This promo will be on May and after the prize is delivered the form we will be deleted and the Database will be downloaded, so I need this special storage for 2 months maximum... 

    I will print 21,500 tickets so that will be the maximum amount of submissions

    So with my $5 plan I can storage the 21,500 submissions?

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    JotForm Support

    Answered by BDAVID on March 30, 2017 at 12:01 AM

    No, the $5 Storage plan allows you to receive only 100 submissions per months. If you want to receive and store 21,500 submissions in one month, you will need to upgrade to Gold Plan:

    Then, if you will not receive more submissions after the promo is over, but you still need to have those 21,500 submission stored in your account, you can switch back to the $5 Storage plan. Let us know if you have more questions.