What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    the button to 'click to upload' has disappeared from the form

    Asked by InterproRTC on June 30, 2012 at 07:22 AM

    I can browse for files but cannot upload them...the button to do this disappeard.

    When I edit the form the button is there, but when I save the form it does not update to the new version on my webiste.

    Page URL:

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    JotForm Support

    Answered by abajan on June 30, 2012 at 09:45 AM

    Since you're using a copy of the form's full source in your page, whenever an update is made in the form builder you'll need replace the older version in your page with the updated source. The only times you won't need to do that is when email alerts and thank you messages (without conditions attached) are updated.

    Please see Which Form Embed Code Should I Use? for additional information.