What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to display thank you page and then redirect to the same form?

    Asked by TXEd on March 29, 2017 at 08:16 PM

    My customer wants to display a thank you/acknowledgement briefly after form submission and then reload the form url. The intent is to use this in a kiosk kind of mode, so after submission they want the form page to be ready, they also want first submitter to know that their submission went through (I was redirecting to the form page,but they say people may be confused if their submission went through.)How to accomplish this?

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    JotForm Support

    Answered by Mike_G on March 30, 2017 at 12:44 AM

    I believe what you need is explained in this guide: Create-a-Custom-Thank-you-page-with-Auto-redirect

    I hope this helps. If you have any further question regarding this, please feel free to contact us again anytime.

    Thank you.

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    Answered by TXEd on March 30, 2017 at 08:19 AM

    It looks like this would work, but I am not able to figure out step 4:

    4. Upload this file to your server.

    How do I load a file to my jotform area? I was not able to find hot to do that...

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    Answered by Safaa on March 30, 2017 at 08:31 AM

    You need to host the html file that you created on your server, not on JotForm. You will be using an external link to refer to the HTML page, once the page is loaded, it will redirect to your form. 

    If you don't have a hosted website/host server, you can use any free hosting website and upload your HTML page to it. 


    Thank you.