What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    JotForm application error

    Asked by CarProof on June 30, 2012 at 12:00 PM

    Hi there, I'm getting this error below - can anyone help me fix this?Application Error

    An error occurred in the application and your page could not be served. Please try again in a few moments.

    If you are the application owner, check your logs for details.

    Page URL:
    http://www.facebook.com/CarProof/app_180865611999661

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    JotForm Support

    Answered by NeilVicente on June 30, 2012 at 12:40 PM

    Which Facebook application are you using to embed the form?

    Can you please try using Static HTML App instead? Follow the instructions in this guide to successfully embed the form on your page:

    http://www.jotform.com/help/125-Adding-Forms-to-Facebook-Static-HTML-App-Method-

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    Answered by CarProof on June 30, 2012 at 12:43 PM

    We are using StaticHTML and we've had the form running for a few days but this error just popped up.

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    JotForm Support

    Answered by NeilVicente on June 30, 2012 at 04:56 PM

    Sorry for the long wait. I checked your page and the app seems to work now. Did you do anything in particular to rectify the error?