What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form Error. Widget required doesn't think it is complete.

    Asked by cleake on March 30, 2017 at 10:54 AM

    The form I have at https://form.jotform.com/70654976214159 is set to require the widget but all of a sudden it doesn't recognize that input is provided and now won't allow submissions.

    Page URL:
    https://form.jotform.com/70654976214159

  • Profile Image
    JotForm Support

    Answered by Kevin_G on March 30, 2017 at 12:35 PM

    I've checked your form and I can see it works fine, since you've set your widget as not required. 

    However, I've cloned your form and set the widget as required on my end, it worked fine too, you can see it working here: https://form.jotform.com/70884819464975 

    I would also suggest you to update your widget, you could do it by clicking on the wizard icon and scrolling down while in the wizard. 

    Please, do let us know how it goes.