What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form submissions not recieving email notifications

    Asked by yasminsaudi on March 30, 2017 at 01:52 PM

    Two separate form submissions from the same person did not trigger email alerts from jotform.  Please help.

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    Answered by Safaa on March 30, 2017 at 02:27 PM

    Can you please specify which form you are having the issue with? So we can do some further testing of the issue. 

    In the meantime, please have a look at the following links:

    How to Remove Your Email Address from Bounce List

    How to Prevent Email Bouncing Related Issues

     

    Thank you.