Form submissions not recieving email notifications

  • yasminsaudi
    Asked on March 30, 2017 at 1:52 PM

    Two separate form submissions from the same person did not trigger email alerts from jotform.  Please help.

  • Safaa
    Replied on March 30, 2017 at 2:27 PM

    Can you please specify which form you are having the issue with? So we can do some further testing of the issue. 

    In the meantime, please have a look at the following links:

    How to Remove Your Email Address from Bounce List

    How to Prevent Email Bouncing Related Issues

     

    Thank you.