How to track submissions?

  • amirza10
    Asked on March 30, 2017 at 1:59 PM

    Hi there! Do you guys have submission tracking? I'm simply looking for status tracking like new/ pending/ canceled/ closed.

  • Kevin Support Team Lead
    Replied on March 30, 2017 at 3:35 PM

    Actually, you're able to see when there're new  submissions on your form: 

    How to track submissions?  Image 1 Screenshot 30

    If you have set up a payment integration on your form you can also see when there're incomplete payments: https://www.jotform.com/help/564-how-to-view-incomplete-payments-of-your-payment-forms/ 

    And if you've implemented the save and continue later feature on your form you can also see if there're incomplete submissions, you will find the option in the submissions page: 

    How to track submissions?  Image 2 Screenshot 41

    All completed submissions, new and old, also those marked as incomplete payment and manually completed, will be displayed on your submissions page

    You may also provide us more details about the workflow you would like to apply to the submissions, we  will be glad to help you.