What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Monthly plan

    Asked by LilySilva96 on March 30, 2017 at 02:31 PM

    If we decide to upgrade our monthly plan today will our monthly fee only cover the month of March or will it carry over to April

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    JotForm Support

    Answered by John_Benson on March 30, 2017 at 04:01 PM

    If you subscribed today (March 31, 2017), your monthly limits will increase. The next charge will be 1 month after (April 30, 2017).

    The limit resets every 1st day of the month. It means that your limits will reset back to 0 on April 1, 2017, regardless of the subscription date.

    For example, you have 50 submissions for this month. If you upgrade today, your limits will increased. However, on April 1, 2017, the submission counter will reset back to 0.

    Hope that helps. If you have any questions, let us know. Thank you.