Monthly plan

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    Asked on March 30, 2017 at 02:31 PM

    If we decide to upgrade our monthly plan today will our monthly fee only cover the month of March or will it carry over to April

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    Answered on March 30, 2017 at 04:01 PM

    If you subscribed today (March 31, 2017), your monthly limits will increase. The next charge will be 1 month after (April 30, 2017).

    The limit resets every 1st day of the month. It means that your limits will reset back to 0 on April 1, 2017, regardless of the subscription date.

    For example, you have 50 submissions for this month. If you upgrade today, your limits will increased. However, on April 1, 2017, the submission counter will reset back to 0.

    Hope that helps. If you have any questions, let us know. Thank you.